FAQs
Frequently Asked Questions
Your most common questions answered.
Account Information
What is the minimum order spend?
We have a minimum order value set in place because we provide our wholesalers with an extremely fair margin of 50% on our products. Our wholesale program is set up in a way so it can be mutually beneficial for us and our professionals. The minimum ensures that the order size will be large enough in value for us to make a reasonable profit as well.
What if I have a tax exemption in my state?
If you qualify for tax exemption, please email your certificate to our finance team: debbie@honorinitiative.com
Retailing Honor Initiative
What price should I retail the products at?
When placing your order, you agree to terms and conditions that state you will follow our MSRP pricing. This means you must retail the products no less than what we have listed on our website. If you would like to retail them at a higher value, you are more than welcome to do so.
Can I bundle products and sell them at a discounted rate?
Yes, you can bundle the products and sell them at a discounted rate. We also do this on our website for our regular customers.
Where can I get marketing material?
On our wholesale website, you will see Assets listed at the top. You can access product knowledge, social assets and photography there. These assets are here for you to use on anything you need like social, email marketing or for your staff.
I carry your products. How do I get listed on your Retail Locator Map?
We would love to get you on the map. Please insert your information by following this link: https://honorinitiativewholesale.com/pages/join-retail-locator. We update the list biweekly so if you don’t see your location loaded right away, don’t panic.
Do your special offers ever change?
Yes, they do! Some bundles are here to stay for a long time but depending on the season or product launches, our special offers get updated.
Shipping
Where do you ship from?
All our products ship from Texas warehouse.
What's your shipping lead time/ turnaround time?
Once you place your order, it takes 1-2 weeks for us to fulfill it at our warehouse.
After fulfillment, your order will be shipped out. With standard shipping, you can expect an average delivery in 3-5 business days to reach your designated shipping destination. For expedited shipping, the average delivery time is 1-2 business days.
Please note that delivery times may vary depending on your location, and while we strive to meet these estimates, actual delivery times can sometimes differ.
Do you offer free shipping?
We offer free shipping on orders of $500.00 or more. Orders under $500.00 will be charged a flat shipping rate of $30.00.
Product
I have a product suggestion, who do I contact?
We love to hear your feedback and ideas. If you have a product or scent that you would like to see us create, please don’t hesitate to contact us via email at wholesale@honorinitiative.com